Frequently Asked Questions

Bajil FAQ — All your questions answered here

From registration to withdrawal — everything you need to know about Bajil, all in one place.

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Account & Registration

On the registration page Go and enter your name, mobile number or email, password, and date of birth. Then verify with an OTP. The whole process takes just 2–3 minutes. Once registered, your welcome bonus will be ready to claim.

To register on Bajil, you'll need your full name, an active mobile number or email address, a strong password, and your correct date of birth. You must be at least 18 years old. You may be asked to provide your National ID or passport for identity verification at a later stage.

No. As per Bajil's policy, only one account is allowed per person. If multiple accounts are created using the same mobile number, email, or device, all associated accounts may be suspended and any deposited funds may be forfeited.

After logging in, go to "Profile" or "Account Settings" to update your name, email, or mobile number. For changes to identity-related information, you may need to contact the support team. Email support@bajil.biz.

To close your account, send a request to support@bajil.biz. Before doing so, make sure your balance is zero and you have no active bets. Bajil also offers a voluntary self-exclusion option under its responsible gaming policy — Responsible Gaming View the page.

Deposits & Payments

Bajil supports deposits via all major mobile banking methods, including Mobile Pay, Nagad, and Rocket, as well as Visa/Mastercard and cryptocurrency (USDT, BTC). Minimum deposit amounts may vary depending on the method.

The minimum deposit on Bajil generally starts from ৳500. This may change during promotional periods. For the latest information, Bonus Page or contact our support team.

Deposits via Mobile Pay, Nagad, and Rocket are usually credited instantly or within 5 minutes. Card and crypto deposits may take a little longer. If your balance hasn't updated after 30 minutes, please contact support.

Bajil does not charge any extra fees on deposits. However, your mobile banking provider or card issuer may apply their own transaction fees. For crypto, network fees may apply — these are outside Bajil's control.

Withdrawal

Log in and go to the "Withdrawal" option. Select your preferred method (Mobile Pay, Nagad, bank transfer, etc.), then enter the amount and account number. Once your request is submitted and verification is complete, the funds will be sent.

Withdrawal requests are typically processed within 15 minutes to 24 hours. For verified accounts, the average processing time is around 30 minutes. Bank transfers may take 1–2 business days.

The minimum withdrawal at Bajil is generally ৳500. Maximum limits vary by method. Up to ৳25,000 can be withdrawn per day via Mobile Pay and Nagad. Check the withdrawal page in your account for the latest limits.

If your withdrawal has been pending for more than 24 hours, email support@bajil.biz or reach out via live chat. Include your transaction ID and the amount. Incomplete KYC verification can hold up withdrawals — make sure you've completed identity verification in your profile.

Bonuses & Offers

Bajil offers a range of bonuses — a 100% welcome bonus on your first deposit, daily cashback, referral bonuses, weekly reload bonuses, and special event bonuses. Full details on all bonuses are On the bonus page available.

No, bonuses cannot be withdrawn directly. To make a bonus balance usable, you must meet specific wagering requirements. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in bets. The full terms are In the terms and conditions Details are provided.

You'll find a referral link in your account. When someone registers on Bajil through your link and makes their first deposit, you'll receive a bonus. The more your referred friends play, the more you earn. On the rewards page View details.

Most bonuses have an expiry date. Daily bonuses, for example, must be claimed on the same day. If you miss a welcome bonus, contact support — alternative arrangements may be possible in some cases. Make it a habit to check the Bonus Page regularly.

Betting & Games

Bajil offers betting on cricket, football, tennis, badminton, kabaddi, and 20+ other sports. You can also bet on Live Casino, slot games, virtual sports, and e-sports. Popular Games See all options on the page.

Yes! Bajil offers live betting. Odds update in real time as the match progresses, and you can place a bet at any moment. Cricket, football, and tennis are the most popular live betting options. Betting Start from the page.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being cancelled or postponed — Bajil will automatically refund the bet. If the cash-out feature is available, you may be able to take a partial payout before the match ends.

Bajil's Betting Tips Expert analysis and tips are published daily on the page. You'll find in-depth articles on strategy and statistics for cricket, football, and more. There's also a beginner's guide for new bettors.

Security

Yes, Bajil is a licensed online betting platform. Our site is secured with SSL encryption and all transactions run through encrypted channels. Users' personal data is governed by our Privacy Policy Saved accordingly.

Go to the "Security" section in your profile settings and enable Two-Factor Authentication (2FA). An OTP will be sent to your mobile every time you log in. This is essential for keeping your account secure — especially if you maintain a large balance.

If you notice an unfamiliar transaction or login on your account, change your password immediately and notify us at support@bajil.biz. Bajil will never ask for your password via email or SMS. Stay alert and avoid clicking on phishing links.

Mobile App

Download the Bajil app directly from our Download Page Available for both Android and iOS. Android users need to install the APK file — you'll need to enable "Install from unknown sources" in your phone's settings.

Yes, the Bajil mobile app includes all the features available on the website — live betting, casino games, deposits, withdrawals, bonus claims, and live support. Plus, push notifications mean you'll never miss a new offer.

If the app won't install on Android, go to Settings → Security → Unknown Sources and enable it. Make sure you have enough storage space. Delete the old APK and download a fresh copy. If the issue persists, contact support or use the site on your mobile browser.

Support

There are three ways to reach Bajil support: 1) Live chat on the site or app (fastest), 2) Email: support@bajil.biz (response within 2–4 hours), 3) Social media channels. Our support team assists in Bangla.

Yes, Bajil's support team operates entirely in Bangla. We've brought on Bangla-speaking agents with Bangladeshi users in mind, so you can get quick and clear help with any issue.

For any complaint, email support@bajil.biz with full details — include the subject, the date and time of the incident, and your account ID. Bajil takes every complaint seriously and aims to resolve it within 48 hours.

Why choose Bajil?

Here's why millions of Bangladeshi users trust Bajil.

100% Safe & Licensed

Bajil is an internationally licensed platform. With SSL encryption and two-factor verification, your account and funds are fully protected.

Fast Deposits & Withdrawals

Deposit via Mobile Pay or Nagad in minutes and withdraw within 30 minutes. No hassle, no hidden charges.

Rewarding Bonus Program

From welcome bonuses to daily cashback — Bajil brings you fresh offers every day. Bonus Page Check it out and make the most of the opportunity.

Full Bengali-language service

The site, app, and support — all in Bengali. Every feature built with Bangladeshi users in mind.

Smart Mobile App

Separate apps for Android and iOS. Bet anytime, anywhere. Download now.

24/7 Bengali Support

Even at 3 AM, Bajil's live support is always online and ready to help you in Bangla.

Still have questions?

If you can't find your answer in the FAQ, contact our support team directly.

Live Chat

For the fastest resolution. Average response time under 2 minutes.

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Email Support

Email us for detailed issues. You'll receive a response within 2–4 hours.

support@bajil.biz

Terms & Conditions

Read the full terms covering bonuses, withdrawals, and account rules.

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